Abu Dhabi · United Arab Emirates
NatWeb Solutions is an Abu Dhabi technology company. We spent a decade building and running commerce, logistics and operations platforms for UAE businesses. We now build our own.
What we build
Most agencies stop at delivery. We ran into the same problems often enough across a decade of client work that it made more sense to build the software properly and operate it ourselves.
Ordering and delivery infrastructure for UAE businesses
A commerce and delivery platform that lets restaurants, retailers and vendors take orders, dispatch drivers and run their own operations without paying an aggregator a third of every ticket.
Community-powered scam and spam call protection for the UAE and GCC
A phone app that tells you who is calling before you answer, using verdicts built from what other people in the region have already reported about that number.
11 years, one market
NatWeb Solutions has operated out of the same city since 2015. Not a regional office, not a delivery arm of somewhere cheaper — an Abu Dhabi company with an Abu Dhabi address, working with businesses that have been here as long as we have.
That is the whole of the pitch. We know what a UAE payment gateway does under load during Ramadan, what a Dubai courier integration actually returns when a delivery fails, and which promises about local logistics are not true. None of that is on a CV. It comes from being here while it broke.
Over that period we have delivered for more than a hundred clients, from family retailers trading since the eighties to venture-backed brands that became household names in the region. A number of those platforms are still running.
What clients said
Named reviewers on independent platforms. Every quote below links back to a profile you can read in full, including the criticism.
We like the details and strategies. Their team was always available, followed a strong development methodology and above all, were always communicating.
The entire team was very responsive. They developed cost-effective strategies that reduced project expenses while maintaining quality.
Their dedication impresses us most. NatWeb is very responsive — when it comes to quick solutions and troubleshooting we would highly recommend them, especially if you are on a deadline.
Selected client work
Twelve of the businesses we built for. Several were firsts in their category in this market.
Eyewear retail
The first dedicated online eyewear store in the Middle East. Prescription and contact-lens commerce — astigmatism, bifocal and multifocal options — across Ray-Ban, Armani, Burberry, Dolce & Gabbana and Prada. Eyewa has since become one of the region’s larger venture-backed retail brands.
Luxury childrenswear
An Abu Dhabi retailer trading since 1982, carrying thirty-plus designer houses including Baby Dior, Roberto Cavalli, Monnalisa and Moschino. Multi-language, multi-currency storefront with wishlists and worldwide fulfilment.
Luxury resale
The first UAE marketplace for pre-owned luxury watches — Rolex, Cartier, Omega. Two-sided: buyers and sellers on the same platform, with in-house certified watchmakers inspecting and servicing every piece before listing.
Luxury fashion
A cross-border luxury fashion marketplace sourcing from boutiques in New York, Paris, Dubai and Tokyo — Givenchy, Dior, Chanel, Alexander Wang — with the full logistics and insured-shipping chain handled behind the storefront.
Fashion retail
A multi-vendor fashion platform letting designers and retailers of any size list and sell. Reached more than 40,000 customers on the platform we built.
HR software
A customisable human-resource management system: organisation charts, employment contracts, document handling, payroll and claims, employee self-service and a configurable alert system. Product work, not a brochure site.
Also worked with Manuscriptum · Supperclub ME · Yachts Going On · Bodyhack · Pretty Paper Studio · PASS Abu Dhabi · Walidia Yachts · Sixkros
What we take on
The old version of this company listed nine services. That reads as availability, not capability. This is what we are actually good at.
Storefronts, marketplaces and the order-to-cash machinery behind them. Multi-vendor, multi-currency, cross-border fulfilment.
The internal systems a business runs on — dispatch, admin, HR, back office. Usually the work nobody wants to quote for and everybody needs.
Taking something from an idea to a running product with users on it, then staying to operate it. This is what we do for ourselves.
We take on a small number of engagements at a time. If there is a fit, you will hear back from Abu Dhabi within a working day.
